Last updated: 11/14/2026 at 9:21 AM ET

We’re currently experiencing high call volumes due to residual impacts from Friday's FAA nationwide ground stop. For the fastest service, please manage, rebook, or cancel your vacation package online.

If you aren't departing within the next 24 hours, please hold off on calling so our team can prioritize travelers with immediate trips.

If you booked a flight only (not a vacation package) and need assistance, visit jetblue.com or select an option below:

• View fee waiver details
• Check flight status
• Visit My Trips to review rebooking options