Important Information

Severe weather & call volume update

Last update: 7/28/2026 8:25am ET

We’re currently experiencing a high volume of calls due to severe weather across the Northeast and Mid-Atlantic. We advise using the website to manage, rebook, or cancel your package.

If your trip isn't in the next 24 hours, please consider calling back as we need to prioritize those most affected. If you did not purchase a vacation package and only need assistance rebooking flights, please visit jetblue.com