We offer a Best Price Guarantee on JetBlue Vacations flight + hotel and flight + cruise packages, so you can spend less time looking for the best price and more time looking forward to your next trip. Plus, when you book with JetBlue Vacations get exclusive perks, flexibility and support you won’t find anywhere else—like free 24/7 trip planning with our travel experts and oodles of resort credits and freebies at our select resorts.

Here’s what you need to know about our Best Price Guarantee.

If you have not yet purchased a package:

• Prior to purchasing your JetBlue Vacations package (flights + hotel or flights + cruise), if you find your exact same flight + hotel or flight + cruise vacation package (e.g. same JetBlue flights, seating category, hotel, hotel room category, dates, number of travelers etc.) on another U.S. based website¹ for a lower price, including all taxes and fees, call JetBlue Vacations Customer Support at 1-844-528-2229. Hearing impaired customers may call TTY/TDD 1-800-336-5530.
• Provide the JetBlue Customer Support representative with the exact URL where you found a lower Package price (JetBlue Customer Support must be able to locate and verify the lower flight + hotel price and availability during your phone call for your same vacation package. Best Price Guarantee does not apply to any package components other than flight + hotel).
• Once the JetBlue Customer Support representative verifies that an eligible lower price exists on another website for your same flight + hotel vacation package, JetBlue Vacations will match the price instantly while you’re on the phone.

If you have already purchased a package:

• Within 48 hours of purchasing your JetBlue Vacations package (flight + hotel or flight + cruise) if you find your exact same flight + hotel or flight + cruise vacation package (e.g. same JetBlue flights, seating category, hotel, hotel room category, dates, number of travelers etc.) on another U.S. based website¹ for a lower price, including all taxes and fees, call JetBlue Vacations Customer Support at 1-844-528-2229. Hearing impaired customers may call TTY/TDD 1-800-336-5530.
• Provide the JetBlue Customer Support representative with the confirmation number of your JetBlue Vacations flight + hotel booking, the lower flight + hotel price you found, and the exact URL where you found it. (JetBlue Customer Support must be able to locate and verify the lower flight + hotel price and availability during your phone call for your same vacation package. Best Price Guarantee does not apply to any package components other than flight + hotel or flight + cruise).
• Once the JetBlue Customer Support representative verifies that an eligible lower price exists on another website for your same flight + hotel vacation package, JetBlue will give you a refund in the amount of the price difference, credited to your original form of payment for the JetBlue Vacations package.
• Remember, you must call within 48 hours of your JetBlue Vacations booking (and more than 7 days before your travel commences), so if you find a valid lower price, don’t wait—call us!

Terms & conditions: If you find a better price online for a flight + hotel or flight + cruise vacation package that is identical to a Package offered by JetBlue Vacations before or within 48 hours of your purchase of that Package from JetBlue Vacations, we guarantee that we will match that price or refund you the difference in price (the “Guarantee”), subject to the following terms. Guarantee is valid only when the lower Package price is found on another U.S.-based point-of-sale website that is an authorized distributor of JetBlue flights, and where the lower price, inclusive of all taxes and fees, is for an identical Package (including, but not limited to, where applicable, the same JetBlue flights, seating category, hotel, hotel room category, dates, number of travelers, etc.). Guarantee does not apply where the lower-priced Package differs from the purchased JetBlue Vacations package in any way; may not be applied to any individual elements within a Package; does not apply to any price difference(s) for any purchases other than Package components (e.g., Guarantee does not apply to trip insurance, car rentals, activities, excursions, etc.); does not apply to any price difference found on a website where the airline, hotel or any other itinerary detail(s) is/are unknown until after purchase; does not apply to any price difference due to special discounts or value offers, including but not limited to promo codes, resort credits, resort room upgrades, free breakfasts, meal vouchers, activity vouchers, activity discounts from hotel, loyalty rewards programs, etc.; does not apply to price differences due to upgrades, including but not limited to Even More Space seats; and is not valid in connection with hotel bookings, car rentals, vacation packages including airline partner, codeshare or interline flights, or packages that are unpublished or otherwise not available to the general public (e.g., travel industry discount rates, etc.), non-revenue bookings (e.g., bookings using a Travel Certificate, TrueBlue points, a combination of TrueBlue points and a monetary payment, etc.), air-only bookings, corporate bookings, group bookings, or bookings by a non-affiliated travel agent or travel supplier. Claims: For JetBlue Vacations to match a Package price at time of purchase, or to request a refund in the amount of the eligible price difference after purchase pursuant to the Guarantee, you must call JetBlue Vacations at 1-844-JBVACAY (528-2229) (for hearing impaired customers, TTY/TDD 1-800-336-5530) prior to purchase or, if already purchased from JetBlue Vacations, within 48 hours of your Package purchase and more than seven days prior to the first scheduled flight departure applicable to that Package. Claims under the Guarantee may not be submitted via email or in any other manner. Guarantee does not apply if any scheduled travel component of the Package has already commenced or lapsed. On your call, you must provide the exact URL where you found a lower Package price and, if after purchase, the confirmation number of your JetBlue Vacations Package purchase.

JetBlue Vacations must be able to locate and verify the lower Package price and availability during your phone call. JetBlue Vacations is not required to conduct any research or make any inquiries to confirm any Package price. JetBlue Vacations reserves the right to, and may at its sole discretion, deny any claims that cannot be verified during your phone call or for which incomplete information is provided. Any subsequent call(s) relating to a denied claim must also occur within 48 hours of Package purchase. Only one claim may be submitted per qualifying Package. Once an eligible lower price has been verified, JetBlue Vacations will match that price or, if already purchased, provide you with a refund in the amount of the price difference, credited to the original form of payment used to purchase the Package. Please allow up to 6-8 weeks for any refund to be processed and to post to your account. JetBlue Vacations reserves the right to modify or discontinue this Guarantee at any time, in any way, for any reason, in its sole discretion, without prior notice or liability to you. Any modification will be effective upon posting of revised Terms and/or a notice of cancellation at https://www.jetbluevacations.com/why-jetblue-vacations/best-price-guarantee. Additional restrictions apply to all JetBlue Vacations packages. See JetBlue Vacations Terms and Conditions for details.

¹ Does not apply to flights offered on hotel websites.