We’re going above and beyond to help keep you safe throughout your journey—from the hotel to the plane ride back.
Explore Safety from the Ground Up at the airport and in flight ▸
Enhanced safety on your cruise and at your destination.
Our cruise partners are taking extraordinary measures to keep you safe on board.
From social distancing requirements to advanced cleaning protocols, each of our cruise partners have enhanced cleaning and safety measures on board their ships. Please review each of our partners’ safety measures.
Royal Caribbean International ▸ Carnival Cruise Line ▸ Celebrity Cruises ▸
Hotels with increased frequency of cleaning and training of staff.
We’ve compiled a list of hotels we’re in frequent conversation with who have communicated their commitment to keeping up with evolving safety guidelines and putting our customers care first, specifically by focusing on increasing the frequency and enhancing their cleaning of common areas and high touchpoint surfaces.
Our partners at Avis Budget Group have increased their cleaning techniques.
Avis Budget Group is following insights from the WHO and local authorities. They’ve updated their already robust guidance for both cleaning and disinfecting all vehicles. They’ve also introduced enhanced and more frequent cleaning methods across all their locations, keeping high-touch areas such as counters, payment facilities and door handles regularly cleaned and sanitized.
More space, fewer touchpoints at your destination.
Hotels with physical distancing guidelines in place, including reduced restaurant capacity.
We’re in frequent conversation with hotel partners who have communicated their commitment to keeping up with evolving safety guidelines and are prioritizing our customers’ care, specifically by focusing on optimizing their common spaces for physical distancing.
See our list of hotels with enhanced safety standards ▸
Implementing a back-to-front boarding process for our Insider Experience ground transfers to minimize passing in the aisle.
Customers will now board our ground transfers from the back to the front to ensure the safest experience possible.
Travel with flexibility.
Protecting your trip with travel insurance.
Protect your trip to enjoy peace of mind and enhance your experience. JetBlue has been proud to partner with Allianz Partners for over a decade because they’re the gold standard in the travel insurance and assistance industry. Every year, millions of people trust them to protect their travel plans, ticket purchases and more.
Allianz travel protection can reimburse up to 100% of your trip cost if you cancel due to covered injury, illness and more. Plus, you’ll get coverage for emergency medical care if you become ill with coronavirus on your trip.
See our Allianz Travel Protection for flights + hotel ▸
Learn more about Allianz Coronavirus Coverage Information ▸
Providing 24/7 support and award-winning customer service.
Flights, hotels, car rentals, ground transfers, activities, tickets, tours—we’ll help you plan every detail of your next vacation at no additional cost. Call us 24/7 at 1-844-JB-VACAY.
Safety from the Ground Up.
Making sure our customers and crewmembers feel safe, informed and confident while traveling with JetBlue is our #1 priority.
- Stop clicking around. Find resources for travel rules and entry requirements, handy checklists and more on our online COVID-19 Info Hub.
- We’re not throwing away our shot. The vast majority of our crewmembers have already received the COVID-19 vaccine.
- Breathe easy. The air inside our planes is completely changed about every 3 minutes with approximately 50% fresh air and 50% HEPA-filtered air. Plus, hospital-grade HEPA filters remove 99.97% or more of particles, bacteria and viruses.
- More travel, less touch. Check in, add bags (and print bag tags at many airports), access your self-scannable mobile boarding pass and more with the JetBlue app.The inflight entertainment on many of our planes also features touch-free controls.