jetblue vacations insider experience Vacay like a pro with the help from our pros.

JetBlue Vacations Insider Experience

Our Insider Experience program puts a specially trained team of local Insiders at your service throughout your stay—at no extra charge. The Insider Experience comes standard with all JetBlue Vacations flight + hotel packages to Aruba, Cancún, Montego Bay, Punta Cana and Nassau (new!), with more destinations to be rolled out soon.

  • Free airport transfers

    Get free airport transfers when you book with JetBlue Vacations. Add “Free Insider Experience Shared Roundtrip Airport Transfer” before you checkout online. If you forget, you can add an airport transfer later by calling us at 1-844-JB-VACAY (528-2229).

  • Arrival meet & greet

    We’ll meet you at the airport and show you to your ride. Once you collect your bags and get through Customs, look for your JetBlue Vacations Insider holding a JetBlue Vacations sign and wearing a JetBlue Vacations polo.

  • Concierge services

    Count on our JetBlue Vacations Insiders for advice and help booking tours, activities and dining — especially that coveted sunset dinner rez. Plus, they're easy to reach — you can contact them via WhatsApp.

  • Problem solving

    If you have any questions or concerns or need support on an issue with the hotel or at the airport, we’ve got your back. You’ll find contact info for your JetBlue Vacations Insiders in your pre-trip email.

JetBlue Vacations Insider Experience FAQs


How do I book my free airport transfer?
1. Select any JetBlue Vacations package to Aruba (AUA), Punta Cana (PUJ), Cancún (CUN), Montego Bay (MBJ) or Nassau (NAS).

2. Once you have selected your flights + hotel package, click on the “Add Extras” button under your itinerary and find “Free Insider Experience Shared Roundtrip Airport Transfer.”

3. Then simply select the number of travelers in your party, click the ”Add Activity” button and continue booking your vacation.

Forgot to book your airport transfers? No worries. Just give us a call at 1-844-JB-VACAY (528-2229).

At the airport

At your destination