jetblue vacations insider experience

JetBlue Vacations Insider Experience

Our new Insider Experience program puts a specially trained team of local Insiders at your service throughout your stay, at no extra charge. The Insider Experience now comes standard with all JetBlue Vacations packages to Aruba and Punta Cana, with more destinations to be rolled out in the future.
  • Free airport transfers

    Get free airport transfers when you book with JetBlue Vacations. Add “Free Insider Experience Shared Roundtrip Airport Transfer” before you checkout online. If you forget, you can add an airport transfer later by calling us at 1-844-JB-VACAY (528-2229).

  • Arrival meet & greet

    We’ll meet you at the airport and show you to your ride. Once you collect your bags and get through Customs, look for your JetBlue Vacations Insider holding a JetBlue Vacations sign and wearing a JetBlue Vacations polo.

  • Concierge services

    Count on our JetBlue Vacations Insiders for advice and help booking tours, activities and dining — especially that coveted sunset dinner rez. Plus, they're easy to reach — you can contact them via WhatsApp.

  • Problem solving

    If you have any questions or concerns or need support on an issue with the hotel or at the airport, we’ve got your back. You’ll find contact info for your JetBlue Vacations Insiders in your pre-trip email.

Meet your JetBlue Vacations Insiders

Aruba insider
Sue
HometownOranjestad, ArubaAruba must-see:The unique difference between the rustic Dutch architecture in one half of the island and breath-taking views + beaches on the other half.Aruba must-eat:Fried fish and shrimp at Zeerovers Restaurant
Punta Cana insider
Juan
HometownPunta Cana, Dominican RepublicPunta Cana must-see:Our principal night entertainment centers and the local gastronomy.Punta Cana must-eat:Rice with chicken and peas
Aruba insider
Chimay
HometownOranjestad, ArubaAruba must-see:The Natural Pool, also known as “conchi” located in a very remote area in east Aruba. It is formed by rock and volcanic stone circles.Aruba must-eat:Keshi yena
Punta Cana insider
Yainiris
HometownPunta Cana, Dominican RepublicPunta Cana must-see:Our main natural pool in sauna island.Punta Cana must-eat:Mofongo and sancocho
Aruba insider
Cristina
HometownOranjestad, ArubaAruba must-see:Our Caves in the Arikok National Park, to view the Indian drawings inside the caves. These can be found in the Fontein Cave, Guadarikiri Cave.Aruba must-eat:Papiamento Restaurant
Punta Cana insider
Bernalis
HometownPunta Cana, Dominican RepublicPunta Cana must-see:The beautiful landscapes of Punta Cana beaches.Punta Cana must-eat:Fried plantain and salami + passion fruit juice
Aruba insider
Eider
HometownOranjestad, ArubaAruba must-see:A Sunset Sail Cruise on a catamaran. Sunsets are not only enjoyable on the beach, they are even more spectacular when viewed aboard a catamaran.Aruba must-eat:Flying Fishbone Restaurant
Punta Cana insider
Miguelito
HometownPunta Cana, Dominican RepublicPunta Cana must-see:The beauty of the island surrounded by high mountains and beautiful beaches.Punta Cana must-eat:Dominican paella
Punta Cana insider
Yonni
HometownPunta Cana, Dominican RepublicPunta Cana must-see:In addition to the beauty of Punta Cana, visit the colonial city in Santo Domingo, where you will find emblematic streets surrounded by the history of the first City of America.Punta Cana must-eat:Lobster

Participating destinations

JetBlue Vacations Insider Experience FAQs

General

How do I book my free airport transfer?
1. Select any JetBlue Vacations package to Aruba (AUA) or Punta Cana (PUJ)

2. Once you have selected your flights + hotel package, click on the “Add Extras” button under your itinerary and find “Free Insider Experience Shared Roundtrip Airport Transfer”

3. Then simply select the number of travelers in your party, click the "Add Activity" button and continue booking your vacation


Forgot to book your airport transfers? No worries. Just give us a call at 1-844-JB-VACAY (528-2229).

At the airport

At your destination